Shipping Policy

Below are the terms and conditions that constitute our Shipping Policy. 

Please note: Due to Covid-19, there is a reduction in air freight capacity and significant increase in parcel volumes. Please be mindful of delays that may result and for more information click here:https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic

Domestic Shipping Policy

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. 

Without external factors, regular orders usually take 5-7 shipping days domestically whilst express orders can take between 3-5.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method, cost and estimated delivery time 

Weight	Standard (7-10 business days max)	Express (3-5 business days max)
Small (Up to 500g)	$8.95	$11.90
Medium (500g - 1kg)	$12.20	$15.56
Large (1kg - 3kg)	$15.35	$19.21
X-Large (3kg - 5kg)	$18.50	$25.31
5.01-22kg	$18.50 plus additional costs below	$25.50 plus additional costs below

 

Parcels over 5kg up to 22kg* Basic charges: $18.50 for all destinations (5kg included in basic charge) PLUS distance charge per kg rounded up to the nearest kg. Click here to calculatedhttps://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

Express parcels over 5kg up to 22kg* Basic charges: $25.50 for all destinations (5kg included in basic charge) PLUS distance charge per kg rounded up to the nearest kg. Click here to calculated https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

Delivery delays can occur depending on occasions including nationally recognized Public Holidays.

White Ribbon Australia ship to addresses only within Australia. 

Shipment confirmation & Order tracking 
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.